Head of HSE- Restaurant Associates and Rapport

  • Zerxes Ginwalla

    The main aspect of my role is the management of all food safety, health and safety and environment (HSE) issues for the Restaurant Associates and Rapport businesses. This involves creating policy, dealing with any incidents and also training colleagues, something I am extremely proud of, while I also handle all HSE complaints and incidents which may take place. Through successful implementation of our procedures I can ensure our sites score 5 star Food Hygiene Ratings across the board and deliver the highest standards of safety.

  • What are your key responsibilities?

    My proactive responsibilities are predominantly split three ways; food safety, health and safety and also lessening our environmental impact. A huge amount of research goes into finalising safe temperatures and conditions for food to be dealt with and I have also spent time developing educational material for total site health and safety. Additionally, shared responsibility of reducing food and energy waste falls under my radar as well.

  • The best part about Compass is the energy within the company. It is never resting on its laurels, instead it is encouraging and supporting its colleagues to learn, develop and innovate at every available opportunity.

  • Every day I can wake up and face a completely new challenge with a range of varying factors. One day I can be managing an incident at a site followed by a day developing health policy. I am also hugely passionate about the training I give to my colleagues. Being able to share best practice across the business is crucial, but I mainly enjoy seeing my students and colleagues thrive and succeed with the new knowledge they have gained.

  • In terms of my professional achievements, training 200 colleagues to Level 3 food safety and receiving near complete 5 star Food Hygiene Ratings are fantastic accomplishments. On a personal note, I was recently selected to be on The Chartered Institute of Environmental Health’s (CIEH) Food Safety Expert Panel to review, revise and amend their Level 3 Food Safety training.

  • Go to Restaurant Associates

  • Go to Rapport Guest Services