Having been placed 45th in last year’s Sunday Times UK’s Best Companies to Work For List, Rapport Guest Services jumped 43 places to come an amazing second in 2021. The specialist company which provides corporate organisations with fully managed front and back of house guest services also topped the Business Services’ Sector Best Companies to Work For List, as well as coming third in London’s 75 Best Companies to Work For List.
Best Companies to Work For Lists and Accreditations are recognised as the gold standard in workplace engagement, and Rapport coming in the top three of three notable Best Companies’ Lists shows what an outstanding year the company has had.
Greg Mace, Founder & Managing Director of Rapport Guest Services said of the achievement: “Everyone at Rapport is incredibly humbled to have achieved such high positions in the Best Companies Lists. After the year we have had, I cannot think of a better way to acknowledge the exceptional work of our fantastic Rapport team since the start of the pandemic.
As these three awards suggest, we have worked tirelessly to ensure our Rapport family feel supported, connected and positive about the future. Our people are at the heart of our business, and the culture at Rapport is second to none, and accolades like this serve to drive us on to continue to be one of the best companies to work for.”
Donna Catley, Chief People Officer, Compass Group UK & Ireland commented: “This is an outstanding achievement for Rapport. I am absolutely delighted that the Rapport team have achieved this accolade. It’s fantastic that the team has been recognised for their people focused approach. Despite the challenges the last year has presented, Rapport ensured all their teams were fully supported and have really excelled in their health and wellbeing provision. We are so proud to have Rapport as part of our wider company.”
Rapport stepped up its training and development during lockdown, delivering over 12,500 person-hours of training between March and December 2020. The award-winning company also renewed its focus on employee health and wellbeing, introducing a number of innovative initiatives including a dedicated nutrition advisor to support the team and growing its company choir, who collaborated on numerous remote projects and produced a unique original song called The Rainbow After the Storm – the song symbolising positivity.
This is the fourth Best Companies honour in the last year for the boutique guest services provider. In December 2020, Rapport was awarded the much sought-after Best Companies 3-star status, signifying a world class company and most recently, it has been recognised on The Caterer magazine’s ‘Top 30 Best Places to Work in Hospitality’ list.